Top Market Club

Subscription Policy

Last Updated: October 2024

Thank you for choosing to subscribe to Top Market Club. This Subscription Policy outlines the terms and conditions of our subscription services. By subscribing to any services or products offered on topmarketclub.com, you agree to the terms outlined below. Please review this policy carefully.

1. Subscription Overview

Top Market Club offers subscription plans for select products and services. Subscription plans allow customers to receive products or services on a recurring basis (monthly, quarterly, or annually) with automatic billing and delivery.

2. Subscription Terms

  • Billing Cycle: Subscriptions are billed on a recurring basis based on the plan selected (monthly, quarterly, or annually). Billing occurs on the same day of the month or quarter as your original subscription purchase.
  • Automatic Renewal: All subscription plans automatically renew at the end of each billing cycle unless canceled prior to the renewal date. By subscribing, you authorize us to automatically charge your payment method for the renewal.
  • Product Availability: Subscriptions are subject to product availability. In case a product is out of stock, we will notify you and either offer a substitute item or skip that delivery cycle.

3. Payment and Billing

  • Payment Methods: We accept all major credit cards and other payment methods as listed at checkout. You must provide valid payment details to start a subscription.
  • Billing Authorization: By subscribing, you authorize Top Market Club to automatically charge your payment method for the applicable subscription fees at the start of each billing cycle, without prior notice, unless you cancel the subscription.
  • Failed Payments: If a payment fails, we will notify you via email. We will attempt to reprocess the payment, and your subscription may be paused or canceled if payment cannot be completed.

4. Subscription Management

  • Account Access: You can manage your subscription through your Top Market Club account. This includes updating payment information, changing your shipping address, upgrading/downgrading your subscription plan, or canceling the subscription.
  • Plan Changes: You may upgrade or downgrade your subscription plan at any time. Changes will take effect in the next billing cycle.
  • Shipping and Delivery: Subscription orders will be processed and shipped according to the schedule set by your plan. Shipping fees, if applicable, will be charged in addition to your subscription cost.

5. Cancellation Policy

  • Cancel Anytime: You may cancel your subscription at any time through your account before the next billing cycle to avoid being charged for the next period. No cancellations will be processed retroactively.
  • Effective Date: Cancellation requests must be made before the billing date to avoid charges for the next subscription cycle. Once a subscription is canceled, you will continue to receive products and services until the end of the current billing cycle, after which the subscription will terminate.
  • Non-Refundable Charges: Subscription charges are non-refundable, and no prorated refunds are provided if you cancel in the middle of a billing cycle. If you cancel after a payment has been processed, you will still receive the products for the paid billing cycle.

6. Subscription Products and Returns

  • Non-Returnable Subscription Items: Subscription products, such as collectibles, graded card slabs, and other exclusive items, are not eligible for returns unless damaged or defective. If a subscription item arrives damaged, please contact us within 7 days with supporting documentation to arrange a replacement.
  • Damaged Items: If a subscription product arrives damaged, please provide photographic evidence of the damage and contact us at [email protected]. We will assess the situation and provide a replacement if applicable.

7. Pricing and Changes

  • Price Changes: Top Market Club reserves the right to adjust pricing for our subscription services at any time. If we change the price of your subscription, we will notify you in advance, and the new price will apply in the next billing cycle.
  • Promotions and Discounts: From time to time, we may offer promotional discounts or special pricing on subscriptions. Any discounts are valid for the promotional period only, after which standard pricing will apply.

8. Subscription Pauses

  • Pause Requests: You may temporarily pause your subscription by contacting customer support or by pausing from your dashboard. During a pause, you will not be charged, and no products will be shipped. Paused subscriptions can be resumed at any time from your account settings.
  • Resume Subscriptions: When you resume a paused subscription, billing and deliveries will continue as normal in the next scheduled cycle.

9. Gift Subscriptions

  • Gifting Subscriptions: You may purchase a subscription as a gift for someone else. Gift subscriptions are subject to the same terms and conditions as regular subscriptions. Gift recipients will receive the products or services without being charged.
  • Recipient Management: The recipient of a gift subscription cannot make changes to the billing or plan but may contact us for assistance with shipping or other concerns.

10. Contact Us

For any questions or concerns about your subscription, feel free to reach out to us at [email protected], and we will be happy to assist you.

By purchasing a subscription from Top Market Club, you agree to this Subscription Policy.